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Customer Service

This single day workshop is suitable for any level of staff and enables participants to understand what it means to deliver exceptional customer service, how to go the extra mile for your customers and what to do if a customer complains.

  • Explore why customer service is so critical to business.

  • Understand what good customer service means.

  • Discover ways to exceed your customers’ expectations

  • Develop skills in making a great first impression

  • Learn how to deal effectively with customer complaints.


If you would like to run this workshop for your team, please email Ian Davies, wherever you are in the world!


Click here to send an email

Open Course dates

to be confirmed


Watch this space!

Customer Service Training

Who is facilitating?

Ian Davies  learn more