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Communication Skills

This single day workshop is suitable for any level of staff and helps participants to develop a greater understanding of themselves and others, building their self-confidence, their awareness of personal strengths and development areas and their ability to build relationships with other team members and customers.


It will also focus upon developing a wide range of soft communication skills, enabling them to communicate in a clear, confident, assertive manner.

  • Develop self-awareness & understand strengths & development areas.

  • Recognise the different styles of human behaviour to enable improved communication with others.

  • Develop ways to build enhanced relationships with staff and customers.

  • Enhance listening / questioning skills & understand the importance of Body Language.

  • Discovers ways to deal with conflict.


If you would like to run this workshop for your team, please email Ian Davies, wherever you are in the world!


Click here to send an email

Open Course dates

to be confirmed


Watch this space!

Who is facilitating?

Ian Davies  learn more

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